Sign-Up Agreement Form for The Internet Hardlink Co. Print Read and Fill out the following form and mail to: The Internet Hardlink Co. 1191 North Main St., Suite 208 Randolph, MA 02368 NAME: ADDRESS: CITY: STATE: ZIP: USERNAME: Service agreemenet: This agreement is between The Internet Hardlink Co. (HARDLINK) and (you, the subscriber) hereinafter referred to as Subscriber. 1) HARDLINK has agreed to provide computing and networking services to the Subscriber. HARDLINK agrees to allow Subscriber to connect computing facilities at Subscriber's site to HARDLINK and transmit data over the Internet in accordance with the Policies which are available On-Line via our World Wide Web site: (http://www.hardlink.com/Policy/aup.html) (http://www.hardlink.com/Policy/tos.html) 2) HARDLINK services may be used only for lawful purposes. Transmission or storage on HARDLINK systems of any material in violation of any federal, state, or international law or regulation is prohibited. This includes, but is not limited to: copyrighted material, any material legally or commonly judged to be threatening, offensive or obscene, or material protected by trade secret. The subscriber agrees to exclude HARDLINK from any claims against the Subscriber due to the Subscriber's use of the service. 3) HARDLINK will not be held responsible for content of the information passing through HARDLINK and makes no warranties of any kind, whether expressed or implied for the service it is providing. HARDLINK also disclaims any warranty of merchantability or fitness for a particular purpose. HARDLINK will not be responsible for any damage suffered by the Subscriber. This includes loss of data resulting from delays, nondeliveries, misdeliveries, or service interruptions cause by negligence, errors or omissions on the part of either HARDLINK or the Subscriber. Use of any information obtained via HARDLINK is understood to be at Subscribers own risk. 4) Subscriber shall pay monthly fees as outlined on our On-Line Pricing list available at our World Wide Web Site located at: http://www.hardlink.com/services.html for connection to and use of the Internet. All fees are to be paid 1 month in advance and shall be paid within 10 days of invoice date. Any returned checks to HARDLINK will result in a returned check fee of $25.00 charged to the Subscriber. Failure to comply with the aforementioned payment policy will result in cancellation of network services. 5) The Subscriber understands and agrees that HARDLINK will charge their credit card for any and all charges that their account may incur. The account will be considered open until the Subscriber notifies HARDLINK in writing to close the Subscriber's account. Written notification can be either email to accounts@hardlink.com, POSTAL mail, or fax notice to (781) 961-4805. The notice should include your name, address, phone, username, amd a brief note saying to close this account. 6) There are no refunds for paid services for the one month period. Accounts are invoiced in advance at the end of every month for the following month. 7) Flat rate Access is considered to be dial up connections for authorized users only for a non-stop connection time up to 8 hours at a time. Non-stop connections over 8 hours will be considered dedicated access and will be billed at a substantially higher rate. (Connecting 8 or more hours a day is ok, but not as a non-stop connection). 8) These terms and conditions supersede all previous representations, understandings or agreements and shall prevail not withstanding any variance with terms and conditions of any other submitted. This agreement may be changed and upgraded by HARDLINK at any time, and it is your responsibility to keep your self informed. 9) The subscriber agrees that HARDLINK, from time to time may put itself on hold (not take any more subscribers). 10) The subscriber agrees to allow up to 24 hrs. for confirmation of his/her membership from HARDLINK via e-mail or phone call after payment has been receive. 11) I have read the above Terms and Conditions, Acceptable Use Policy, and Terms Of Service and understand that use of HARDLINK services constitutes acceptance of them. NAME: ADDRESS: CITY: STATE: ZIP: PHONE NUMBERS: FAX NUMBER: E-MAIL ADDRESS (if you have one) TYPE OF SERVICE REQUESTED: CREDIT CARD NO: EXP DATE: Username: Password: Subscriber's Signature: ______________________________________________ Subscriber's Legal Guardian (if under 18) ____________________________ Date:_________________________________ Last updated: 03/8/99 Copyright 1996-1998 by: "The Internet Hardlink Co."